Terms of Use

These Terms of Use (the “Terms”) are a binding agreement between you and CANtutor, a corporation based in Ontario, Canada and operating as CANtutor AI (“we”, “us”, “our”). They cover the CANtutor AI website, applications and services (together, the “Service”).

By creating an account or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated into them. If you do not agree, do not use the Service.

If you are agreeing on behalf of a school, district or other organisation, you represent that you have authority to bind it, and “you” means that organisation.

CANtutor AI is an AI-assisted learning tool. It generates explanations, practice, feedback and voice conversations to support your own studying, across a range of subjects and levels.

It is an educational support tool and nothing more. It is not a school, not an accredited educational institution, not a credentialed teacher, and not a provider of professional advice. Nothing it produces is medical, legal, financial, psychological or other professional advice, and it must not be used as a substitute for a qualified professional.

CANtutor AI is a general-audience service. It is not directed to children. To hold an account you must be at least 13 years old, and if you are under the age of majority where you live, you may use the Service only with the involvement of a parent, guardian, or school.

By creating an account you represent that you meet these requirements. If you are a parent, guardian or school permitting someone in your care to use the Service, you are responsible for their use of it and are bound by these Terms in respect of that use.

You may not use the Service if you are barred from doing so under the laws of Ontario, Canada or of the place you are using it from, or if we have previously terminated your account.

• Give accurate information when you register, and keep it up to date.
• Keep your password confidential. You are responsible for everything that happens under your account.
• One account per person. Do not share it, sell it, or let someone else use it.
• Tell us at support@cantutor.ai as soon as you suspect unauthorised use of your account.

This is the most important section in this document. Read it carefully.

Everything the Service generates — explanations, answers, worked solutions, lesson plans, practice questions, feedback, summaries, spoken responses and anything else (“Output”) — is produced by artificial intelligence systems operating on statistical prediction. They do not know anything, and they do not check their work.

Output is provided “AS IS”, without any warranty of accuracy, completeness, currency, reliability or fitness for any purpose. In particular, and without limitation, Output may:

• Be factually wrong while sounding entirely confident, including inventing facts, sources, citations, quotations, dates, formulas or historical events that do not exist — a failure commonly called “hallucination”.
• Contain errors in mathematics, science, logic, grammar, translation or reasoning, including in step-by-step working that appears sound.
• Be out of date, or fail to reflect the curriculum, marking scheme, syllabus or standards that actually apply to you.
• Be inconsistent — the same question may produce different answers at different times.
• Be incomplete, biased, or inappropriate to your level, context or circumstances.
• Misread an uploaded image, handwriting, diagram or document, or mis-hear speech in a voice session.

You are solely responsible for verifying Output before you rely on it, and you assume all risk arising from your use of it. Verify anything that matters against your textbook, your course materials or your teacher. Do not use the Service where an error could cause harm, and do not use it to make any decision about health, safety, legal rights, finances or anything else of consequence.

We do not endorse, adopt or take responsibility for the content of any Output, and the fact that the Service produced it is not a representation by us that it is correct.

The Service is built to help you learn, and to help you produce your own work. It is not built to produce work for you to hand in.

Submitting Output as if it were your own work may breach your school’s academic-integrity rules, and the consequences of that are yours alone. Every institution sets its own rules on AI assistance, they differ widely, and they change. It is your responsibility to know what your school, teacher or examination board permits, and to stay within it.

We take no responsibility for any academic penalty, disciplinary finding, lost grade, failed course, withdrawn credential or other consequence arising from how you use Output.

You agree not to use the Service to:

• Break any law, or infringe anyone’s intellectual property, privacy or other rights.
• Generate or share content that is unlawful, hateful, harassing, violent, sexually explicit, or that sexualises or endangers a minor.
• Harass, bully, impersonate, threaten or abuse another user, including in any shared or multiplayer part of the Service.
• Cheat on an examination or assessment in breach of the rules that apply to you.
• Attempt to bypass, disable or defeat any security control, access control, usage limit or content safeguard in the Service.
• Probe, scan, penetration-test or otherwise attack the Service or the systems it runs on, or attempt to gain unauthorised access to any account, system or data.
• Scrape, crawl, harvest or bulk-extract content or data from the Service, or access it by automated means, except as we expressly permit.
• Reverse engineer, decompile or disassemble any part of the Service, or use it to train, fine-tune or evaluate a competing AI model or service.
• Resell, sublicense, rent, or provide the Service to third parties as your own.
• Interfere with the Service’s operation, impose an unreasonable load on it, or disrupt another user’s use of it.
• Upload malware, or any content you do not have the right to upload.

Report a breach of this section, or anything else that concerns you, to support@cantutor.ai. Where a shared room offers reporting or blocking tools, you can use those as well.

“Your Content” means what you put into the Service: your questions, text, uploaded files and images, and your speech in a voice session.

The Service — including its software, design, interfaces, text, graphics, characters, illustrations, audio, curriculum content, prompts, and the selection and arrangement of all of it — is owned by CANtutor or its licensors, and is protected by copyright, trademark and other intellectual property laws.

“CANtutor”, “CANtutor AI”, our logos and our product names are our trademarks. You may not use them without our prior written permission.

Subject to these Terms, we grant you a personal, limited, revocable, non-exclusive, non-transferable licence to access and use the Service for your own non-commercial educational use. All rights not expressly granted are reserved. You may not copy, modify, distribute, sell, lease or create derivative works from any part of the Service.

If you believe material on the Service infringes your copyright, write to support@cantutor.ai with enough detail to identify the work and the material complained of. See our Legal notice for more.

If you send us suggestions, ideas or feedback about the Service, you grant us an unrestricted, perpetual, irrevocable, royalty-free right to use it for any purpose without obligation or compensation to you. Do not send us anything you consider confidential.

• Paid plans are billed in advance on a recurring basis, at the price and interval shown when you subscribe. Prices are in United States dollars unless stated otherwise, and applicable taxes are added.
• Subscriptions renew automatically at the end of each billing period until you cancel. You authorise us to charge your payment method for each renewal.
• Cancel at any time from your account settings, or by emailing support@cantutor.ai. Cancellation takes effect at the end of the current billing period, and you keep access until then.
• Payments are handled by our payment provider. We do not receive or store your full card details.
• Fees are non-refundable except where the law requires a refund, or where we decide to give one. If you believe you have been charged in error, contact us within 30 days and we will investigate.
• We may change prices. We will give you notice before a change applies to your renewal, and you may cancel before it takes effect.
• Plans may include usage allowances, and we may apply reasonable limits to protect the Service and the people using it.
• If a payment fails, we may suspend access to paid features until it is resolved.

Nothing in this section affects your rights under Ontario’s Consumer Protection Act, 2002, including any right to cancel that it gives you.

The Service relies on third-party providers to operate, and it may link to or integrate with third-party sites and services that we do not control. Those are governed by their own terms and privacy policies, and you should read them.

We do not endorse, and are not responsible for, third-party content, products, services or practices, or for any loss arising from your dealings with a third party. A link is not a recommendation.

If you connect a third-party account to the Service, you authorise us to exchange information with it as needed for the feature you enabled. You can disconnect at any time.

We aim to keep the Service available, but we do not guarantee that it will be uninterrupted, timely, error-free or secure. It may be unavailable for maintenance, for upgrades, or for reasons beyond our control.

We may add, change, suspend or discontinue any feature at any time. If we discontinue the Service, or a paid feature you are subscribed to, we will give you reasonable notice and refund any prepaid fees covering the period after it ends.

Nothing in this section or in section 15 excludes or limits any right, warranty, condition or remedy that applicable consumer-protection law does not permit to be excluded or limited — including under Ontario’s Consumer Protection Act, 2002. Where such a law applies to you, the exclusions below apply only to the extent that law allows.

Subject to that: the Service and all Output are provided “AS IS” and “AS AVAILABLE”, without warranties, conditions or representations of any kind, whether express, implied, statutory or otherwise. We specifically disclaim the implied warranties and conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

We do not warrant that:

• Output will be accurate, complete, current, reliable, appropriate to your curriculum, or suitable for any particular purpose.
• Use of the Service will improve any grade, result or outcome.
• The Service will be uninterrupted, secure, or free of errors or defects.
• Any defect will be corrected.

No advice or information, whether oral or written, obtained from us or through the Service, creates any warranty not expressly stated here.

Subject to the opening paragraph of section 14, and to the fullest extent permitted by law:

• We are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill, opportunity, or academic or professional standing, arising out of or relating to the Service or these Terms — whether in contract, tort (including negligence), statute or otherwise, and even if we have been advised that such damages are possible.
• Our total aggregate liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amount you paid us for the Service in the twelve months before the claim arose, or (b) CAD $100.
• We are not liable for any consequence of your reliance on Output, including any academic penalty, disciplinary outcome, incorrect answer, failed assessment, or decision made on the basis of Output.
• We are not liable for the conduct of other users, for third-party services, or for any matter beyond our reasonable control.

These limitations apply even if a remedy fails of its essential purpose, and they reflect a reasonable allocation of risk between us given the price of the Service. They do not apply to liability for fraud or fraudulent misrepresentation, or for death or personal injury caused by our negligence, where the law does not permit that to be limited.

You agree to indemnify, defend and hold harmless CANtutor and its officers, directors, employees, contractors, licensors and agents from and against any claim, demand, action, loss, liability, damage, cost or expense (including reasonable legal fees) arising out of or relating to:

• Your use of the Service, or your use of any Output.
• Your breach of these Terms, or of any law.
• Your Content, including any claim that it infringes or misappropriates a third party’s rights.
• Your violation of the rights of another person or entity, including another user.
• Use of the Service by anyone in your care whom you permitted to use it.

We will notify you of any claim for which we seek indemnification, and you may not settle it in a way that imposes an obligation on us without our written consent. We reserve the right to assume the exclusive defence of any such claim at your expense, in which case you will cooperate with us. Nothing here requires you to indemnify us for our own negligence or wilful misconduct, or beyond what the law permits.

You may stop using the Service at any time, and you may close your account by emailing support@cantutor.ai.

We may suspend or terminate your access, with or without notice, if we reasonably believe you have breached these Terms — in particular section 7 — if we are required to by law, or if your use poses a risk to the Service or to other users. Where the circumstances allow it, we will tell you why and give you an opportunity to respond.

On termination, your licence to use the Service ends immediately. If we terminate a paid subscription other than for your breach, we will refund the unused portion of any prepaid fees. Sections 8, 9, 10, 14, 15, 16, 18 and 20 survive termination.

What happens to your information after termination is set out in our Privacy Policy.

These Terms, and any dispute arising out of or relating to them or to the Service, are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in it, without regard to conflict-of-laws rules.

You and we agree to the exclusive jurisdiction of the courts of Ontario, Canada for any dispute, and each of us submits to the jurisdiction of those courts.

If you are a consumer, this does not deprive you of the protection of any mandatory law of your place of residence, or of your right to bring proceedings where that law permits. Nothing in these Terms limits your right to bring or take part in a class proceeding, or requires you to arbitrate a dispute.

The United Nations Convention on Contracts for the International Sale of Goods does not apply.

We may update these Terms as the Service or the law changes. We will update the effective date at the top of this page, and for material changes we will give you notice in the app or by email before they take effect.

Continuing to use the Service after a change takes effect means you accept the updated Terms. If you do not accept them, stop using the Service and close your account.

• Entire agreement. These Terms and the Privacy Policy are the whole agreement between you and us about the Service, and replace any earlier understanding about it.
• Severability. If any provision is found unenforceable, it is severed or read down to the minimum extent necessary, and the rest stays in force.
• No waiver. If we do not enforce a provision, that is not a waiver of our right to enforce it later.
• Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition or sale of our business.
• No agency, and force majeure. These Terms create no partnership, agency or employment relationship, and neither of us is liable for a failure to perform caused by events beyond our reasonable control.
• Notices. We may give you notice by email to your account address, or in the app. You give us notice at the address in section 21.

For questions about these Terms, complaints, or legal notices:

For privacy requests specifically, use the contact in our Privacy Policy.